Top 5 Business Benefits of IP Telephony

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Although a huge chunk of business communication is scattered over various new and traditional modes, reliable phone access is still paramount. Over the last few years, IP Telephony (Internet Protocol Telephony) and modern VoIP (Voice Over Internet Protocol) have aggressively taken over traditional telephony and modes of communication.

VoIP and IP Telephony offer numerous benefits such as flexibility, scalability, and cost-efficiency to name a few. As one of the leading VoIP service providers in India, we feel it is our responsibility to educate and empower businesses to recognize and harness these benefits to their advantage. So, what are the actual business benefits of IP Telephony? Allow us to guide you. Here are top 5 business benefits of IP Telephony.

1. Easy to Install, Use, and Maintain
Contrary to popular belief, IP Telephony and VoIP is easy to install, use, and maintain. Even users with limited or no technical know-how can operate it with utmost ease, leading to higher user-adoption. Unlike traditional telephony, there is no complex mesh of wires baffling administrators. Moreover, it seamlessly integrates into existing broadband/internet hardware.

2. Scalability
Most business are aware of their current communication requirements. However, predicting your future requirement is almost impossible and relies heavily on speculation. With VoIP and IP Telephony, businesses have better control over managing their communication requirements as well the hardware/infrastructure. This empowers scalability and protects businesses from added costs.

3. Saves Cost
Cost saving is one of the most revered benefits of IP Telephony. Legacy calling systems are expensive, hardware-dependant, and difficult to troubleshoot with most control in the hands of the telephone service provider. With IP telephony, you can save on installation cost, pay minimized call charges while having complete control over your setup. Whether your business depends on local or international calling; with VoIP and IP Telephony, cost-saving is assured.

4. Seamless Integration
With IP Telephony and VoIP you get all the features of traditional calling system along with provisions of faxing, if required. As IP Telephony is internet-based, it seamlessly integrates with email servers, customer databases, or any applications crucial to your business process. This allows businesses to empower fast and efficient communication.

5. Facilitates Unified Communication
Unified Communications can be described as the integration of real-time, enterprise, communication services for a unified user-experience, easier collaboration and added efficiency. Legacy calling systems reside in the analog domain and usually disparate from electronic communication. Switching over to VoIP is a small yet pivotal step in helping business achieve Unified Communication.

With so many benefits to offers, doesn’t it make business sense to make the switch right away? Take the plunge and embark on your journey to scalable, efficient, and unified calling solution. Count on Actis, one of the leading VoIP service providers in India to help you get started and get a communication system tailored to your needs.

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