Here’s how VoIP and IP telephony can benefit Small and Midsize Businesses (SMBs)

VoIP and IP Telephony

Numerous small businesses are abandoning legacy phones for Voice over Internet Protocol (VoIP) and IP telephony at incredible rates. Switching over to VOIP-based offers many benefits over legacy phone systems. The demand for VOIP service providers in India such as Actis technologies has risen sharply in the last decade alone.

Quite often, smaller enterprises are reluctant to switch from legacy phone systems, mostly due to lack of information about its significant offering in business productivity. Our blog discusses how VoIP and IP telephony can benefit Small and Midsize Businesses.

Cost Effective

One of the biggest benefits VoIP and IP telephony offers is cost savings potential. Users need not worry about long-distance fees, expensive equipment or maintenance since, as all of the voice and data traffic is integrated into a single unified network. As internet connectivity is at the core of modern business practices, businesses can reap greater value from their Internet connection.

Added Flexibility

With VoIP and IP telephony, you can easily integrate email, e-fax and remote conferencing over the Internet via the phone. This allows multitasking, thereby enhancing productivity. Modern VoIP and IP telephony platforms allow you to sync all of your devices including smartphone and tablets, allowing to easy connectivity and communicate even out of office.

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Abundant and Useful Features

In addition to making and receiving calls over the Internet, many VoIP providers also offer other features such as emailing voicemails, recording calls, attaching documents, conducting virtual meetings and sharing data via video conferences. All of this frees up more time for employees to focus on other aspects of their job and allows for more multitasking.

Easy Installation and Troubleshooting

And most VoIP and IP telephony utilise software instead of hardware. So, adding new components and scaling the communication infrastructure is very easy. Users can easily control interface through the web to change features, settings, options and services. Furthermore, many VOIP service providers in India such as Actis technologies carefully handholds both large enterprises and SMBs during the entire installation process.

Better Conferencing

VoIP and IP telephony not only provides high definition sound quality and data connections, but also different features such as participants availability, speaking priority, and muting. These features keep conference calls and meeting focused, organised and result-driven.

Small and Midsize Businesses usually find it difficult to compete with larger enterprises in many aspects including communication. Luckily for them, VoIP and IP telephony can be a viable option to overcome communication woes.

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