Posts Tagged With: ip telephony

Here’s how VoIP and IP telephony can benefit Small and Midsize Businesses (SMBs)

VoIP and IP Telephony

Numerous small businesses are abandoning legacy phones for Voice over Internet Protocol (VoIP) and IP telephony at incredible rates. Switching over to VOIP-based offers many benefits over legacy phone systems. The demand for VOIP service providers in India such as Actis technologies has risen sharply in the last decade alone.

Quite often, smaller enterprises are reluctant to switch from legacy phone systems, mostly due to lack of information about its significant offering in business productivity. Our blog discusses how VoIP and IP telephony can benefit Small and Midsize Businesses.

Cost Effective

One of the biggest benefits VoIP and IP telephony offers is cost savings potential. Users need not worry about long-distance fees, expensive equipment or maintenance since, as all of the voice and data traffic is integrated into a single unified network. As internet connectivity is at the core of modern business practices, businesses can reap greater value from their Internet connection.

Added Flexibility

With VoIP and IP telephony, you can easily integrate email, e-fax and remote conferencing over the Internet via the phone. This allows multitasking, thereby enhancing productivity. Modern VoIP and IP telephony platforms allow you to sync all of your devices including smartphone and tablets, allowing to easy connectivity and communicate even out of office.

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Abundant and Useful Features

In addition to making and receiving calls over the Internet, many VoIP providers also offer other features such as emailing voicemails, recording calls, attaching documents, conducting virtual meetings and sharing data via video conferences. All of this frees up more time for employees to focus on other aspects of their job and allows for more multitasking.

Easy Installation and Troubleshooting

And most VoIP and IP telephony utilise software instead of hardware. So, adding new components and scaling the communication infrastructure is very easy. Users can easily control interface through the web to change features, settings, options and services. Furthermore, many VOIP service providers in India such as Actis technologies carefully handholds both large enterprises and SMBs during the entire installation process.

Better Conferencing

VoIP and IP telephony not only provides high definition sound quality and data connections, but also different features such as participants availability, speaking priority, and muting. These features keep conference calls and meeting focused, organised and result-driven.

Small and Midsize Businesses usually find it difficult to compete with larger enterprises in many aspects including communication. Luckily for them, VoIP and IP telephony can be a viable option to overcome communication woes.

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Top 5 Business Benefits of IP Telephony

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Although a huge chunk of business communication is scattered over various new and traditional modes, reliable phone access is still paramount. Over the last few years, IP Telephony (Internet Protocol Telephony) and modern VoIP (Voice Over Internet Protocol) have aggressively taken over traditional telephony and modes of communication.

VoIP and IP Telephony offer numerous benefits such as flexibility, scalability, and cost-efficiency to name a few. As one of the leading VoIP service providers in India, we feel it is our responsibility to educate and empower businesses to recognize and harness these benefits to their advantage. So, what are the actual business benefits of IP Telephony? Allow us to guide you. Here are top 5 business benefits of IP Telephony.

1. Easy to Install, Use, and Maintain
Contrary to popular belief, IP Telephony and VoIP is easy to install, use, and maintain. Even users with limited or no technical know-how can operate it with utmost ease, leading to higher user-adoption. Unlike traditional telephony, there is no complex mesh of wires baffling administrators. Moreover, it seamlessly integrates into existing broadband/internet hardware.

2. Scalability
Most business are aware of their current communication requirements. However, predicting your future requirement is almost impossible and relies heavily on speculation. With VoIP and IP Telephony, businesses have better control over managing their communication requirements as well the hardware/infrastructure. This empowers scalability and protects businesses from added costs.

3. Saves Cost
Cost saving is one of the most revered benefits of IP Telephony. Legacy calling systems are expensive, hardware-dependant, and difficult to troubleshoot with most control in the hands of the telephone service provider. With IP telephony, you can save on installation cost, pay minimized call charges while having complete control over your setup. Whether your business depends on local or international calling; with VoIP and IP Telephony, cost-saving is assured.

4. Seamless Integration
With IP Telephony and VoIP you get all the features of traditional calling system along with provisions of faxing, if required. As IP Telephony is internet-based, it seamlessly integrates with email servers, customer databases, or any applications crucial to your business process. This allows businesses to empower fast and efficient communication.

5. Facilitates Unified Communication
Unified Communications can be described as the integration of real-time, enterprise, communication services for a unified user-experience, easier collaboration and added efficiency. Legacy calling systems reside in the analog domain and usually disparate from electronic communication. Switching over to VoIP is a small yet pivotal step in helping business achieve Unified Communication.

With so many benefits to offers, doesn’t it make business sense to make the switch right away? Take the plunge and embark on your journey to scalable, efficient, and unified calling solution. Count on Actis, one of the leading VoIP service providers in India to help you get started and get a communication system tailored to your needs.

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Heard About IP Telephony? Here’s a Quick Guide

IP telephony, also known as Voice over Internet Protocol (VoIP) is a technologically-advanced method of conducting telephone calls over the Internet, rather than using  traditional calling methods. For example, representatives at call-centres resolve customer queries through calls which are seamlessly and inexpensively routed to a satellite location or any other centrally-connected facility. This technology is mutually beneficial as it provides a higher degree of flexibility to the business and a transparent medium to the customer to connect with the company. Continue reading

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